ITS Service Catalog

Overview Active Directory (AD), an implementation of Microsoft™ Active Directory Domain Services, provides integrated authentication and authorization to a large number of systems and services across the UIS campus. Many different electronic resources r...

Overview RaveAlert is a rapid communication system that sends UIS-alerts to students, faculty, and staff via text and email if the campus police determine there is a current threat to safety on campus. RaveAlert sends emergency messages quickly, distributing...

Overview The University of Illinois has purchased an extended site-license of McAfee, allowing for the installation enterprise-grade antivirus protection to be installed on both university provided machines and personally owned machinesl. VirusScan...

Overview UIS offers audience response systems for checkout to faculty and staff. These audience response systems use a combination of software and hardware to present questions, record responses, and provide feedback. The hardware consists of two...

Overview Blackboard is a web-based course management learning system that instructors can use to organize course content. Instructors can manage the content to provide students with supplemental materials in a blended course format or full-course...

Overview Box is an online file sharing and cloud content management service. For all UIS faculty, staff, and students, this is a newly implemented free service that makes sharing and managing files online simple! Features include: Security controls...

Overview The University of Illinois at Springfield provides a variety of television channels in the classrooms and to housing to enhance the teaching and learning experience. The web page provides a PDF of the channels and a link to an online...

Overview Camtasia Relay is a lecture capture tool that allows users to record their computer screen along with audio and video. Camtasia Relay can be downloaded at no cost to UIS faculty and staff. After downloading Camtasia Relay, users can begin...

Overview Information Technology Services provides assistance with email, calendar, and WiFi configurations for ActiveSync devices such as iPhone/iPad/iPod, Palm, and Google Android phones. Related Info: IP Phone , Voice Mail Verizon All...

Overview The Cisco AnyConnect VPN Client gives remote users a secure and encrypted VPN (Virtual Private Network) connection to the UIS campus network. Website: http://www.uis.edu/informationtechnologyservices/techsupport/vpn.html Audience: Faculty,...

Overview Citrix Virtual Desktop is a web-based course management learning system that instructors can use to organize course content. From both on and off campus, faculty, staff and students can access all UIS licensed software from any computer....

Overview Technology-enhanced classrooms are located throughout the campus. These "Smart" classrooms are designed to enhance the integration of technology into the curriculum. University Hall, comprising thirty-four classrooms, is equipped with state-of-the-art...

Overview UIS students, faculty, and staff have access to state-of-the-art computing facilities, including UIS' open access computer lab in the University Hall Building [UHB 2000] and the multimedia lab on the first level of Brookens Library, Media...

Overview ITS boasts a wide variety of technology to assist in the planning and delivery of events, including meetings, workshops, conferences, and more. These tools can greatly enhance the effectiveness of your events and presentations. Here are a...

Overview Tech Support will provide every full-time faculty and staff of participating units with a desktop or laptop computer once every four years. The oldest computers will be refreshed in year 1 followed by the next oldest computers in year 2 and...

Overview ECAR conducts and disseminates research and analysis about the role and implication of information technology in higher education. ECAR assembles leading scholars, practitioners, researchers, and analysts to focus on issues of critical importance...

Overview Eduroam (education roaming) is a secured wireless network service that allows students, staff, and faculty to use their home institution's wireless credentials to access wireless network services, when visiting other eduroam participating...

Overview EyeWitness makes the entire campus community the eyes and ears of UIS Police through text messaging technology.  Universities average just one campus officer for every 524 students. Campus crimes typically take place in the inevitable gaps ...

Overview UIS faculty, staff, and students have access to state-of-the-art computing facilities, including our open access computer lab in the University Hall Building [UHB 2000] and the multimedia lab on the first level of Brookens Library, Media...

Overview UIS has joined Google Apps for Education in an effort to provide the campus with a streamlined way of taking advantage of the many apps available by Google. Working online and in collaboration with others has never been easier! Using their...

Overview Rave Guardian, a patented safety solution, extends the reach of the UIS campus safety resources and improves their effectiveness by transforming each student, faculty, and staff phone into a personal safety device.  Whenever a call is made ...

Overview The ITS Client Services Center (TSC) is the primary point of contact for technology questions, problems, and issues. This service is available to all UIS faculty, staff, and students. Related Info: All forms of contact are available ...

Overview This program allows current employees to purchase either Microsoft Office 2010 (Windows) or Mac Office 2011 (Mac) at a heavily discounted price. This program limits purchases to one per employee. If you previously purchased Office through...

Overview UIS students, faculty, and staff have access to a rich collection of software applications for general computing, research, and multimedia development. Faculty may request additional software in support of their instruction by sending e-mail...

Overview The UIS campus contains support for Cisco-based Internet Protocol phones. Specifically, the 7940 Series of Cisco IP Phones is extensively used on the UIS campus. Unlike traditional telephones the Cisco 7940 is connected and powered completely...

Overview iTunes U is a free, cross-platform multimedia distribution and learning environment system wherein educational content - course audio/video lectures and supplemental course-related material - is hosted online and made available to students....

Overview The Information Technology Services department at UIS provides two options for lecture capture systems to be used campus-wide - Camtasia Relay and Echo 360. Both systems allow you to record whatever is displayed on the computer screen along...

Overview Information Technology Services is expanding and enhancing its computer training workshops program by licensing the entire library of the lynda.com online training tutorials, campus-wide, on a yearly basis. Access is available today to all...

Overview The UIS campus email, calendar, and contacts system is Microsoft Exchange 2010. Students, Staff, and Faculty use their campus Network ID [NetID] to access their UIS email and calendars. Meeting rooms and other resources can also be scheduled...

Overview Microsoft Lync is a communication tool that allows users to collaborate in real-time via different communications. These include instant message chat, audio and/or video chat, and desktop sharing. In addition, Microsoft Lync talks with the...

Overview UIS Information Technology Services provides the Microsoft Office suite for use on University owned computers, at no charge. You can contact the UIS ITS Helpdesk to have this installed. For personal computers, faculty/staff can purchase...

Overview UIS Information Technology Services provides both the Microsoft Project and Vizio software for use on University owned computers, at no charge. You can contact the UIS ITS Helpdesk to have this installed. Students, as well as faculty/staff,...

Overview Information Technology Services provides production services in support of faculty creating multimedia materials for use in their courses, as well as multimedia assistance to students working on academic projects. Multimedia projects have...

Overview my.UIS is a customizable, central location for many university applications and UIS-specific web page links used every day. Users are able to choose their own content, including: Registering for classes, checking e-mail, checking balance/add...

Overview The UIS campus NetID and the University Enterprise ID are used to log into all university services such as webmail, Blackboard, UI Enterprise Applications (where users can register for classes) and NESSIE (where you look up your employment...

Overview The UIS ITS department allows printers to be added to the UIS network in order for multiple users to access to them. Once the printer has arrived, you will need to contact the ITS Helpdesk to have it installed on the network. There needs...

Overview On demand technology training is a tool offered by UIS at no charge to all faculty, staff and students. With on demand technology training, users have the answers to all their technology troubles. UIS now has two great sources for on demand...

Overview Each employee and student at UIS is assigned two IDs for accessing computing resources and services, a UIS campus NetworkID [NetID] and an EnterpriseID. The campus NetID allows access to campus specific sites and services, such as email and...

Overview Podcasting refers to choosing audio files from a designated web resource and loading them on a digital music [MP3] player or a computer. Users may choose to listen to a podcast on either equipment at their convenience. A unique feature...

Overview Preauth is the open network that you connect to after users have registered their devices through http://go.uis.edu/GamingDevices . It is used for devices that do not connect using standard Enterprise Wireless Encryption. Related Info:...

Overview Respondus is a Windows-based authoring tool that makes it easy to create and manage exams for Blackboard. Respondus LockDown Browser is a customized browser that increases the security of online testing in Blackboard. When students use Respondus...

 Overview ITS offers UIS departments and other units the ability to host their server-grade applications on a virtual server infrastructure (sometimes called a private cloud ) provided by VMware VSphere technology. This infrastructure allows ...

Overview SMART Boards are interactive white boards that allow users to use their finger as the mouse. The board also allows users to write notes and save them to be posted online, used next year, or even e-mailed. The SMART Podium is another SMART...

Overview Social Networking is an excellent tool to utilize in higher education. Students utilize social networking tools hourly, so establishing connections via these tools can be a highly effective way to communicate. Additionally, establishing a...

Overview UIS uses products provided by Barracuda Networks to reduce the amount of spam you receive and eliminates known viruses before they reach your mailbox. Email sent to @uis.edu email addresses are filtered and known viruses, malware, scams,...

Overview UIS students will be allotted $25.00 in printing funds per calendar year. The $25 credit will be added to the student’s Pharos printing account the first time his or her i-card is swiped at a Pharos print station. The $25 credit can only b...

Overview TaskStream is crafted to anticipate the growing needs of the individual educator, and the learning community as a whole, to facilitate the coordination of these requirements in creating a more engaging and purposeful learning environment. The...

Overview There are various networks available. The network used depends on the relation to the campus. If faculty, staff or a student of UIS use UISWiFi . If temporarily visiting the campus use UISGuest . When visiting other Eduroam participating...

Overview UISGuest is the network intended for individuals visiting the campus for a temporary period of time. One may have a guest account established either at the Media Lab, located in the basement of Brookens Library or the Helpdesk, located in...

Overview UISWiFi is the network intended for use by faculty, staff and students affiliated with the University. It uses one’s netid and corresponding password to authenticate. Related Info: UISGuest , Eduroam , Preauth Website: http://www.uis.edu/informationtechnologyservices/techsupport/wireless.html ...

Overview Unicenter Service Desk is a web based ticketing software used by ITS and some other service providers for resolving service requests. Faculty, staff, and students can log in with their NetID and password and create their own tickets, check...

Overview Velocity is the system used by the UIS Campus Police to control access to various restricted areas on campus. The system is tied to an individual’s I-Card. Access requests are made, in writing, to the campus police, and when approved, individuals w...

Overview The Distance Learning/Video Conferencing Facilities provide audio and video connections to either single or multiple remote sites utilizing digital compressed video technologies [both IP and ISDN are supported]. The facilities permit courses...

Overview With the move to Microsoft Exchange 2010 UIS migrated to a unified voice mail feature that is part of the Microsoft Lync voice service.  This product is part of the Exchange environment and provides end users with greater control, added flexibility ...

Overview ITS maintains the Web server that hosts the campus web site, www.uis.edu. It also maintains web servers for faculty, staff and student web sites. Department Websites: For complete information on how to request and guidelines for department...

Overview In collaboration with the Office of Electronic Media, ITS offers webcasting services for campus events and classroom lectures. Events such as graduation, athletics events, festivals, and various workshops/symposiums have been broadcast across...

Overview: WebStore strives to provide the software need at the lowest possible price to faculty, staff, and students on all three campuses. To do this, we negotiate the best prices on site-licensed software and volume purchase contracts and assist in...

Overview ITS has added a WordPress server to the arsenal of tools available for enhancing education here at UIS. WordPress is a popular blog publishing system that gives bloggers the power to have multiple contributors, control over the theme and...

Overview ITS offers a variety of workshops on multimedia and productivity software packages. Please note that workshops may need to be rescheduled due to unforeseen circumstances. In addition, workshops may be canceled due to low participation. All...